New Payout, New Layout

New Payout, New Layout

This weekend, we released an update to the layout of our payout reports. Here's a quick rundown:

Hooray! New Payout Layout! We've broken it up into three sections: Summary, Platform Activity, and In-Office Activity. This is one major difference from the previous report – we split out In-Office Activity so that the math becomes more apparent. Speaking of math...

The Summary in the upper left is one big arithmetic equation:
(Gross Membership Collections - Collected In Office - Refunds - Management Fees - Merchant Fees = Net Payout)

Gross Membership Collections:  everything you've collected during this payout period – the sum of Platform collections and In-Office collections.

Collected In Office: we subtract this because it's not included in your payout – you've already collected it, but we include it here because we do collect our Management Fee from it.

Refunds: Any refunds you've issued get subtracted from the Gross Collections.

Management Fees: our fees (a.k.a. burrito money)

Merchant Processing Fees: the standard fee from our our merchant processor per transaction.

Aaaaaand....that's it. Subtract everything else from the Gross Membership Collections, and you're left with the Net Payout. Easy!

As always, if you have any questions, please reach out to

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